01

How do I verify a real clinic location?

Check that the clinic name, telephone number and address match across its website, Google profile and social pages. A clearly marked location makes follow-up easier and reduces confusion with similarly named clinics.

Gemini Dental Clinic welcomes patients at Kazan Plaza Mall, Building 215 A4, Zayed, Giza. People travelling from Sheikh Zayed, 6th of October, New Giza and nearby West Cairo communities attend this same clinic, not separate Gemini branches.

02

Which dentist and qualifications should I check?

Look beyond general phrases such as ‘expert care’. A useful professional profile should identify education, clinical roles, relevant postgraduate qualifications and the clinician responsible for your care.

The most relevant expertise depends on the case. Restorative, implant, orthodontic, periodontal, cosmetic and surgical needs may require different assessment or coordinated specialist input.

  • Who performs the examination and makes the diagnosis?
  • Who will perform each stage of treatment?
  • Can you see verifiable qualifications or institutional roles?
  • Who should you contact if you need follow-up?
03

Who coordinates the different dental fields at Gemini?

Assoc. Prof. Dr. Haytham Samir Moharrum owns and clinically leads Gemini. He graduated from Cairo University in 1994 and brings restorative and laser dentistry experience to assessment and treatment planning, coordinating other clinical input when a case needs it.

The named team includes Dr. Walied Touni, DDS, MSD, a visiting orthodontist and Diplomate of the American Board of Orthodontics, and Dr. Mohamed Touny for oral and maxillofacial surgery. Dr. Walied also practises in Sunnyvale, California. Confirm who will assess your concern and the visiting appointment arrangements with Gemini before travelling.

Coordinated care means understanding who is responsible for each stage and how the stages fit together. A staff total or a long list of specialties alone does not tell you who will actually treat you.

04

Which consultation fits the concern I want to discuss?

Start with the concern, not a procedure chosen from an advert. These questions help a clinic direct your first assessment; they do not diagnose the problem or establish that a particular treatment is suitable.

Which consultation fits the concern I want to discuss?
Your concernWhat to ask before choosing treatment
A missing toothWhich replacement options should be assessed, and how will the final tooth and follow-up be planned?
Crowded teeth or bite concernsWho will assess orthodontic options, review progress and explain retainers?
A gummy smile or gum concernsWhat is causing the concern, and is laser treatment appropriate for this case?
Tooth shape or smile changesWhat can be preserved, and what are the alternatives to veneers?
Staining or a routine cleanDo I need cleaning, whitening, or an assessment of another cause first?
05

Should I choose a treatment package before diagnosis?

No. Establish the diagnosis and suitable alternatives before agreeing to a package or irreversible work.

Implants, veneers, whitening, aligners and laser procedures are not interchangeable products. Suitability depends on oral health, gums, bite, existing restorations, medical history and the change you want to achieve.

A responsible consultation should discuss alternatives, limitations, sequence, maintenance and what cannot be confirmed before examination. Be cautious when a major treatment is promised from photographs or messages alone.

06

How do I compare complete fees instead of starting prices?

Compare the same scope in writing: assessment, required imaging, treatment, temporary work, final restoration and reviews. Ask which fees are confirmed and which depend on findings. A per-session figure is not necessarily the cost of completing treatment for the tooth.

For root canal care, ask what restoration follows. For implants, distinguish the implant, connector and final tooth. For orthodontics, clarify the proposed reviews and retention. The most useful comparison follows your diagnosis, not an advertised package that includes procedures you may not need.

How do I compare complete fees instead of starting prices?
DecisionQuestion for each shortlisted clinic
Clinical responsibilityWho examines, treats and reviews me?
Treatment scopeWhat is necessary, optional or conditional?
Complete feesWhat is included, excluded or billed later?
Return visitsCan I attend the review and completion stages?
07

What should I bring, ask and leave with at my first visit?

Prepare a short summary of your concern, relevant medical history and previous dental work. Bring a current medicine and allergy list, and any previous images or reports you already have. Ask the clinic what would be useful; do not arrange new imaging just to complete a booking checklist.

  • Bring: the records you have and a note of symptoms, previous treatment and your priorities.
  • Ask: what the examination shows, which further information is needed and which options are reasonable.
  • Clarify: necessary care versus optional cosmetic changes, the proposed clinician and any staged appointments.
  • Leave with: an explanation of the next step, what the estimate includes and how reviews will be arranged. Some details may remain provisional until assessment is complete.
  • If travelling: discuss your arrival and departure dates, records and who to contact after returning home.
08

Can I realistically return for treatment and follow-up?

Check the actual route, appointment availability and expected return visits before choosing on distance alone. Save the official map pin and confirm dates directly. A clinic that looks nearby on a city-name search may be inconvenient for the specific stages you need.

For international patients, a preliminary conversation can help organise records and timing, but the final plan requires an in-person examination. Ask what must be completed before departure and how records and follow-up will be coordinated afterwards.

  • Save the official Kazan Plaza map pin before travelling.
  • Cash, InstaPay and bank transfer are accepted.
  • WhatsApp is available for appointment coordination.
  • International consultations can support preliminary planning.